Terms And Conditions

Last updated: 09/02/2026

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and One Accord, LLC, an Ohio limited liability company ("One Accord," "Company," "we," "us," or "our"), governing your access to and use of the website located at www.oneaccord.cc, and any associated applications, dashboards, or services (collectively, the "Service").

By creating an account, checking the "I agree to the Terms of Service" box, or otherwise accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree, do not access or use the Service.

1. Acceptance of Terms

Accessing or using the Service in any manner constitutes your full and unconditional agreement to these Terms. If you are entering into these Terms on behalf of a conference, church, ministry, or other organization ("Organization"), you represent and warrant that you have the authority to bind that Organization, and "you" refers to both you individually and the Organization.

We use a clickwrap consent process: you must affirmatively check a box confirming agreement to these Terms during account registration or checkout. Silent or passive browsing of the Service does not constitute agreement absent this affirmative step.

2. User Accounts & Registration

2.1  Account Creation. To access certain features of the Service, you must register for an account and provide accurate, current, and complete information. You agree to promptly update your information to keep it accurate.

2.2  Account Security. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately at support@oneaccord.cc or +1 (888) 984-1844 of any unauthorized use of your account or any other breach of security.

2.3 Account Roles & Hierarchy. The Service operates on a tiered role structure, and each role is responsible for the accounts, content, and activity within its scope:

Each higher-level role (e.g., Conference Admin, Super Admin) is responsible for ensuring that the accounts it creates or oversees comply with these Terms. Roles and permissions may be modified by One Accord from time to time as the Service evolves.

2.4 Age Requirements. The Service is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13 through account registration. Users between the ages of 13 and 18 may only use the Service under the supervision of a parent, guardian, or authorized Organization Administrator, and with appropriate consent as required by applicable law. By using the Service, you represent that you meet these requirements.

3. Acceptable Use Policy

The Service supports church and conference event/service registration, attendance tracking, and check-ins. In using the Service, you agree not to, and not to permit any third party to:

• Use the Service for any unlawful purpose or in violation of any applicable local, state, national, or international law;
• Upload, transmit, or distribute spam, unsolicited communications, or content that violates applicable messaging laws (including SMS/text communications governed by the TCPA and carrier A2P 10DLC requirements — see Section 13);
• Scrape, crawl, harvest, or extract data from the Service using automated means without our prior written consent;
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service;
• Interfere with, disrupt, or attempt to gain unauthorized access to the Service, other users' accounts, or our servers and networks;
• Harass, abuse, threaten, or defame other users, congregants, or third parties;
• Upload viruses, malware, or other harmful code;
• Falsify attendance, check-in, or registration records;
• Access or use data or reporting features outside the scope of your assigned role (see Section 2.3);
• Impersonate any person or entity, or misrepresent your affiliation with an Organization.

We reserve the right to investigate and take appropriate action, including suspension or termination under Section 7, against anyone who, in our sole discretion, violates this policy.

4. Intellectual Property Rights

All right, title, and interest in and to the Service — including all software, source code, text, graphics, logos, trademarks, designs, study guides authored by BSO HQ, and other content provided by One Accord (excluding User-Generated Content, as defined below) — are and will remain the exclusive property of One Accord, LLC and its licensors.

Subject to your compliance with these Terms, One Accord grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your Organization's internal, lawful purposes. No other rights are granted, and all rights not expressly granted are reserved.

You may not copy, modify, distribute, sell, or lease any part of the Service, nor may you reverse engineer or attempt to extract the source code, unless permitted by law or with our prior written consent.

5. User-Generated Content

5.1 Ownership. You retain all ownership rights in any content you submit, upload, or post to the Service, including member and congregant records, event listings, attendance data, interest content, and other materials ("User Content").

5.2 License to One Accord. By submitting User Content, you grant One Accord a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, display, and process such User Content solely as necessary to provide, maintain, and improve the Service, including generating the reports described in Section 5.4.

5.3 Responsibility. You are solely responsible for your User Content and represent that you have all necessary rights and consents to submit it, including consent from congregants or members whose data you upload or register for check-in and attendance tracking.

5.4 Reporting. One Accord provides reporting features, including print and export of data, available only to Conference and Church accounts (i.e., Conference Admins and Admins) with respect to data within their own scope. Individual Mentors, MITs, or other roles do not have export/print access beyond what is granted to their role.

5.5 Removal. We reserve the right, but not the obligation, to review, remove, or disable access to any User Content that we determine, in our sole discretion, violates these Terms or applicable law.

6. Automated Communications

The Service sends automated system emails triggered by certain events — including interest assignment, user invitations, registration confirmations, and similar account or activity notifications. These transactional emails are a core part of the Service and are separate from the optional SMS/text messaging program described in Section 13; they cannot be opted out of while your account remains active, as they are necessary to operate your account.

The Service does not currently include AI-generated features.

7. Payments, Billing & Refunds

7.1 Subscription Plans. Certain features of the Service require payment of subscription fees as described at www.oneaccord.cc/pricing. Fees are billed in advance on a recurring basis as selected at checkout and are subject to change with notice as described in Section 14.

7.2 Auto-Renewal. Subscriptions automatically renew at the end of each billing cycle unless canceled prior to the renewal date. You authorize One Accord to charge your designated payment method for all applicable fees.

7.3 Payment Processing. Payments are processed through our third-party payment processor, Stripe, subject to Stripe's own terms and privacy policy. One Accord also separately maintains a record of your transaction and billing history in our own systems.

7.4 Late or Failed Payments. If a payment fails, we may suspend or limit access to the Service until payment is resolved.

7.5 Refunds & Cancellation. All payments are final. One Accord does not offer a standard refund or cancellation process. If you believe you have a genuine case for a refund or cancellation (e.g., billing error, duplicate charge), you must contact support@oneaccord.cc; any refund or cancellation granted is at One Accord's sole discretion and handled manually on a case-by-case basis.

8. Account Termination & Suspension

We reserve the right to suspend or terminate your account or access to the Service, with or without notice, at our sole discretion, including if we believe you have violated these Terms, engaged in fraudulent or illegal activity, or posed a risk to the Service, other users, or third parties.

Upon termination, your right to use the Service will immediately cease. Sections of these Terms that by their nature should survive termination (including Sections 4, 5, 9, 10, 11, and 15) will survive.

You may terminate your account at any time by contacting support@oneaccord.cc; see Section 7.5 regarding billing implications of cancellation.

9. Disclaimers ("As-Is" Clause)

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

ONE ACCORD DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED. YOU USE THE SERVICE AT YOUR OWN RISK.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ONE ACCORD, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

ONE ACCORD'S TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO ONE ACCORD IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

11. Governing Law & Dispute Resolution

11.1 Governing Law. These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law principles.

11.2 Dispute Resolution. Any dispute arising out of or relating to these Terms or the Service shall first be attempted to be resolved informally by contacting support@oneaccord.cc. If unresolved within [30] days, the parties agree that such dispute shall be resolved by [binding arbitration administered by [Arbitration Body] in accordance with its rules / the small claims court of [County], Ohio], and each party waives any right to a jury trial or to participate in a class action.

11.3 Exceptions. Nothing in this section prevents either party from seeking injunctive relief in a court of competent jurisdiction to protect intellectual property or confidential information.

11.4 International Users. The Service currently operates on a U.S.-only basis. One Accord is in the process of implementing GDPR-aligned compliance measures in anticipation of future international availability; until that process is complete, users located outside the United States should contact support@oneaccord.cc before submitting personal data through the Service.

12. Miscellaneous

12.1 Entire Agreement. These Terms, together with our Privacy Policy and any Order Forms, constitute the entire agreement between you and One Accord regarding the Service.

12.2 Severability. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

12.3 No Waiver. Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

12.4 Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

12.5 Contact. Questions about these Terms may be directed to:

One Accord, LLC Ohio, USA Email: support@oneaccord.cc Phone: +1 (888) 984-1844

13. SMS / Text Messaging Program

In Short: If you choose to receive SMS/text messages, One Accord, LLC may send you text messages related to event reminders and notifications for church and conference events and services registered through the Service.

13.1 Consent to Receive Messages. By providing your mobile phone number and selecting the SMS consent checkbox during event registration, you expressly consent to receive recurring text messages from One Accord, LLC related to your registered event(s), including reminders, schedule updates, and other event-related notifications. SMS consent is optional and is not required to register for or attend an event.

13.2 Message and Data Rates. Message frequency varies by event and may include multiple reminder messages in the lead-up to an event (e.g., at set day-intervals before the event date) plus real-time schedule update messages on the day of the event. Message and data rates may apply.

13.3 How to Opt Out. You may opt out of receiving SMS messages at any time by replying STOP to any message. After you send STOP, you may receive one final message confirming that you have been unsubscribed. You will no longer receive SMS messages unless you choose to opt back in. To resubscribe, reply START to a message where supported.

13.4 Help. For help with SMS messages, reply HELP to any message or contact us at support@oneaccord.cc or +1 (888) 984-1844.

13.5 Privacy. Your mobile phone number and SMS consent information are used solely to provide the messaging services you have requested. We do not sell or share your mobile phone number or SMS consent information with third parties for their independent marketing purposes. For additional information, please review our Privacy Policy.

13.6 Compliance. This SMS messaging program is operated in accordance with applicable laws, regulations, carrier requirements, and industry guidelines, including the Telephone Consumer Protection Act (TCPA), where applicable.

13.7 Supported Carriers. Carriers are not liable for delayed or undelivered messages.

14. Changes to Terms

We reserve the right to modify or update these Terms at any time. If we make material changes, we will notify you by [email notification / a prominent banner notice on the Service / posting the updated Terms with a new "Last Updated" date] at least [X days] before the changes take effect, where required by law. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes.

This document is a draft template and does not constitute legal advice. Remaining bracketed placeholders (e.g., [Insert Date], dispute resolution mechanism, notice period) must be completed, and the final document should be reviewed by a licensed attorney familiar with Ohio law and applicable federal law (including COPPA, TCPA/A2P 10DLC, and GDPR as your international compliance work progresses) before publication.

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